UPDATE: Decided to call Apple MYSELF (as my husband called first and didn't really get anywhere).įirst talked to the rep that answered the phone and it was the same run-around that my husband got. Just wanted to say thanks to everyone for their replies. Strange too - I'm using my husband's OLD iMac - I call it the "E.T." computer It's slower, but we've had it for years and only had one issue.
I love macs and would never get a pc - I just now want a MacBook Pro (just went with my Mom to get her one the the day.so jealous! - especially now that mine isn't working) and believe me, I treat my macs with much care. so I just don't think in under two years I should have to pay to have a brand new screen? Not to mention the other issues I've had with it.hairline fractures on left side of keyboard, crackling noises, etc.
Is it not fair to say that after only having this for less than 2 years and for this to happen is that it's a manufacturing issue? My mac before was an iBook G4 and I bought it straight from Apple - lasted a long time and very happy with it (the motherboard ended up crashing) and that's when I got this one. I'm bringing it to one other place that fixes macs in town here and see if they can do it - and figure out the true problem - which is most likely the backlight going dead. and that it would take 6-8 weeks (roughly) - which is not really a great option for me. So I took my mac into Best Buy last night and they said that I would have to send it to Apple and they would most likely replace the entire screen. duh - Glad I figured that out before I went to Best Buy.
I realized last night that yes, I do have an LCD screen - NOT an LED. Thank you so much for the specs!! I really appreciate it a lot! This Mac I've had for only a year and a half!Īny advice would be greatly GREATLY appreciated!!!!! My first Mac I ordered straight from Mac and never had issues - until it died - but had it for a long time. I got it at Best Buy and I hate to have them touch my Mac. Is there anything else that I can try before I bring it in? There isn't a Mac store by me. What I don't understand is that it's OBVIOUSLY not burnt out - so I'm assuming it has to be the inverter? cable? then after charging it up for a bit I gave it a shot and the light stayed on for the longest that it had (but keep in mind it was only a few minutes).Īfter letting it sit overnight I opened up my laptop this morning and it was the display light worked - but again for only a few minutes. Last resort was completely draining the battery which I did last night. I also "moved" the brightness control all the way down to off and then all the way up again which worked - but only for a few moments. I also tried putting the display to 1 min (under energy saver) and then wake it up after the minute past but that didn't do anything either. Then I tried removing the battery, holding the power button down for 5 secs, etc. I first tried the COMMAND+OPTION+P+R and it worked at first but the light went out again. Under a bright light I can see my screen so it's not the "black screen of death". I noticed that this has been an on-going issue for not only MacBook but other Mac products.
I have been searching online since yesterday for any tips or help for this issue. Yesterday as I was in the middle of typing a response to an e-mail the backlight went out.